Refund policy
Love it or your money back. 30 days.
- If you're not happy with your order for any reason, email ot.puig@gmail.com within 30 days of delivery with your order number.
- You don't need to send the product back. We'll refund the full amount to your original payment method within 5 business days of your email.
- Damaged or defective item: send us a photo and we'll send a free replacement or refund you, whichever you prefer.
- Refunds go back to the original payment method. Your bank may take 5-10 business days to show it.
- Cancellations: email us before your order ships and we'll cancel it and refund you in full.
- We may decline repeated refund requests from the same customer.