Shipping policy
Free tracked shipping on every US order
- Where we ship: all 50 US states and Washington, D.C. At the moment we don't ship to Puerto Rico, other US territories or outside the US. Orders to Alaska and Hawaii can take a few extra days.
- Processing: orders ship within 1-3 business days (Monday to Friday, excluding US holidays).
- Delivery: 5-8 business days after your order ships. As soon as it ships you'll get an email with your tracking number.
- Christmas: order by December 10, 2026 for delivery before December 25. Orders placed after that date will arrive after Christmas.
- Gift orders: you can enter the recipient's name and address as the shipping address at checkout.
- Lost or late packages: if your tracking hasn't updated for 7 business days, or your order hasn't arrived 15 business days after it shipped, email us at ot.puig@gmail.com and we'll send a replacement or a full refund.
Track your order any time on our Track your order page.